Privacy Policy

Last updated: June 14, 2025

1. Introduction

This Privacy Policy describes how Tranzit ("we", "us", or "our") collects, uses, and protects your personal information when you use our delivery services and website. We are committed to protecting your privacy and ensuring that your personal information is handled in a secure and transparent manner.

2. Information We Collect

We collect various types of information to provide and improve our services:

Personal Information:

  • Name and contact information
  • Delivery addresses
  • Payment information (for service users)

Usage Data:

  • IP address and device information
  • Location data (for delivery services)
  • Service usage patterns

Driver Information:

  • Driver license information
  • Vehicle details
  • Delivery performance metrics
3. How We Use Your Information

Service Delivery:

  • To process and fulfill delivery requests
  • To match drivers with delivery requests
  • To provide real-time tracking information

Business Operations:

  • To improve our services and features
  • To communicate important updates
  • To manage payments and billing

Legal Compliance:

  • To comply with legal requirements
  • To protect our rights and property
  • To prevent fraud and abuse
4. Your Rights

Access Your Information

You have the right to access the personal information we hold about you.

Correct Information

You can request to correct any inaccurate information we have about you.

Delete Information

You can request deletion of your personal information in certain circumstances.

5. Contact Us

Contact Information

Kimabu, Juja, Kiambu County, Kenya

+254 700 088 271

[email protected]