Privacy Policy

1. Information We Collect

When you use the Tranzit App, we may collect the following types of information:

• Personal Information: Name, phone number, email address, driver license details, vehicle details.
• Location Data: Real-time GPS location to assign bookings and track job progress.
• Booking & Payment Data: Booking history, invoices, and payment information.
• Device Information: Device model, OS version, IP address, and usage data for analytics and performance.

2. How We Use Your Information

We use the information we collect to:

• Match you with transport bookings.
• Enable you to manage and complete deliveries.
• Generate and display invoices.
• Provide customer support.
• Improve the performance and user experience of the App.
• Send important updates and notifications.

3. Sharing of Information

We do not sell your personal information. We may share your data with:

• Customers: Limited details (like your name and vehicle information) for delivery purposes.
• Third-party Services: For payments, maps, and analytics – all governed by their respective privacy policies.
• Legal Authorities: If required by law, to comply with legal obligations or protect our rights.

4. Data Security

We use industry-standard security measures to protect your data against unauthorized access, loss, or misuse. However, no app or platform can guarantee 100% security.

5. Your Rights

You can:

• Update or correct your profile information.
• Request deletion of your account.
• Contact us for questions or concerns about your data.

6. Changes to This Policy

We may update this Privacy Policy occasionally. We will notify you of any significant changes by posting a notice in the App.

7. Contact Us

If you have any questions about this Privacy Policy, please contact us at:

• Email: [email protected]
• Phone: +254 700088271
• Company Name: Tranzit
• Address: Jkaut, Juja, Kenya