Terms of Service

Last updated: June 14, 2025

1. Acceptance of Terms

By using Tranzit's services, you agree to be bound by these Terms of Service. If you do not agree to these terms, you may not use our services.

2. User Responsibilities

Account Security

You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account.

Prohibited Activities

You agree not to use our services for any illegal or unauthorized purposes, including but not limited to fraud, harassment, or unauthorized access.

3. Service Terms

Delivery Services

We provide delivery services for various items, including food, packages, and groceries. Delivery times may vary based on location and demand.

Payment Terms

Payments must be made in advance for delivery services. We accept various payment methods including mobile money and credit cards.

Cancellation Policy

Orders may be cancelled before the driver has picked up the item. Cancellation fees may apply in certain circumstances.

4. Limitation of Liability

In no event shall Tranzit be liable for any indirect, incidental, special, or consequential damages arising out of or in connection with the use of our services.

5. Contact Us

Contact Information

Kimabu, Juja, Kiambu County, Kenya

+254 700 088 271

[email protected]